Customer behaviour


Where is the customer’s focus during a search?:



 


Situation A: The customer is not seeking a solution, but Colubris does have a solution for a customer. 

What is the most likely method with which the customer’s attention will nevertheless be attracted to the solution or Colubris?:





Other: 




 


Situation B: The customer is seeking a solution but has not heard of Colubris.

What is the most likely method with which the customer’s attention will nevertheless be attracted to Colubris?:






Other: 




 

Which online channels does the customer use to obtain information?:







Other:

 


What is the standard search language / working language in the sector?:


Other:



 


How does the customer prefer to make the initial contact?:





Other:

 



Colubris



 



 



 


What are the competitor’s online activities?:




Other: 

 


Agent



 



 


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Project and cases

Do you have any interesting cases or projects that could be displayed online? We would very much appreciate it if you would share them with us. We would be grateful if you could send us this input separately to this form. Thank you very much in advance.

 
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